FAQs

As soon as we have this information, we will add it to the show page on the website.

Please visit: www.peterborough.gov.uk/residents/parking/car-park-locations

This has the most up-to-date information and applicable charges.

The email originates from bookings@landmarktheatres.co.uk with the subject line of ‘Your Tickets Are here’.

If you still can’t find them, please log in to your theatre account on our website where you are able to see all your orders and download your eTickets.

Please visit our Access Membership page for information on booking access tickets.

At most shows we welcome parents carrying young children into the theatre. Children under 18 months do not require a ticket if they are a babe-in-arms. 18 months and over require a ticket. Occasionally some shows will charge for babies so please check the webpage for the show you are interested in.

If it is the same show, then yes you can; subject to availability and a £2 per ticket exchange fee. We cannot swap you to a different show. Please email the box office with your request.

As per our Terms & Conditions, tickets are non-refundable (unless the show is cancelled or rescheduled).  If you have bought the SecureMyBooking ticket insurance then please contact them directly to make your claim:  www.securemybooking.com

We want everyone to have the best time possible while being considerate of those around them. For safety and to make sure all guests can enjoy the performance, dancing in the auditoriums isn’t allowed unless the performers let you know it’s time to get up and join in!

We’re committed to creating a safe and enjoyable environment for everyone who visits our venue. As part of this commitment we do not serve any products containing nuts, and we kindly ask our customers to refrain from bringing any nuts or nut-based products to our venue.