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Customer Service Assistant – Selladoor Venues

6 Jun 2022 6pm

Selladoor Venues is seeking a Customer Service Assistant to join our growing business across both New Theatre and Key Theatre, Peterborough. 

The role of Customer Service Assistant will be responsible for the delivery of an excellent customer experience. This includes all visitor operations including customer service, ushering, bars and food service and ticket sales/box office.

The successful candidate will work as part of a strong team, delivering exceptional service for all occasions, including pre-show bars and dining, events, conferences and daytime cafés/bistros, as well as ticket sales face-to-face and over the phone. At all times, the role must have a can-do attitude and act as an ambassador for the Company and venues.

Whilst Selladoor may be essentially a theatre company, we believe that Selladoor’s hospitality is as important and has the same profile as our theatre operations and must be part of the ethos of Selladoor Venues from day one.  Thus, the ideal candidate will be prepared to deliver only the best service at all times and thrive in the diversity of the theatre environment. Everything that happens in our venues are all part of the show, and we strive to ensure our visitors have a wonderful “total customer experience”.

To apply...

Please download and read the job description and fill out the application form and return via email by the end of 06th June 2022.